Continental US and Canada (Toll Free): 1-800-405-5190 | International: 770-866-5857


Customer Feedback
 We received our lamps yesterday. They were more than we could have hoped for. Stunning, beautiful, and gorgeous do not say enough about them. WE LOVE THEM!!! 
Lori Selsor
January 30th 2019
 Need status on our order when will this ship out or has this shipped out i have not heard anything back. customer is asking us .
please let us know asap Thank you
Sun Lighting
December 20th 2018
 My three lanterns are beautiful and amazing. I love watching the flame at night. I have two big silver ones and one small copper one for my coffee table. Thank you for your perfessional service and knowledge of my beautiful lanterns. I will buy more.
Jo-Ann Cameron 
Jo-Ann Cameron
January 7th 2018
 Great product, super fast shipping, love every aspect of the transaction. 
Matthew Duerr
May 8th 2017
 Great customer service. 
Michael Aho
April 27th 2017
 Love my new lantern. super high quality and looks perfect on our entry way table! 
David Meyers
April 16th 2017
 would buy again 
Bobby Coker
March 7th 2017
 Lamp was not built exactly as ordered.. the value of the missing added hi/lo switch was very promply refunded. It is the prettiest lamp i have ever seen and looks so good on the end table it sits on ! 
Gary Polmanter
March 2nd 2017
 My order arrived complete, undamaged and on time. What more could I ask. 
Mark Varsel
February 22nd 2017
 great product fast delivery, would buy from again. 
Bobby Coker
February 18th 2017
 I contacted company staff with questions. The lady that answered the phone not only answered all of my questions, but went out of her way to assist me in facilitating my order. 
William Hughey
February 7th 2017
 Thanks for everything! You guys were great to work with and we love the lamp. 
Kia Johnson
February 2nd 2017
 Nicely packaged, beautiful lantern. Thank you. 
Pam Combies
February 2nd 2017
 Very fast turnaround and a beautiful, quality product. Their customer service went above and beyond to get the color we were looking for... fast and thorough communication. Incredibly accommodating when a mix up from UPS delayed a return shipment. Thank you, Barbara and Big Rock Lanterns! 
Cheryl D.
January 27th 2017
 Once I connected with one of your staff who helped guide me through the products, my experience was great. I love the product and it was exactly what I wanted. However, to try and order/build the most simplest thing on your website was a nightmare so I would highly recommend you offer customers less configuration or maybe have some pre-configured "buy it now" options and so customers can decide to either accept your product or build their own. 
Ian Mallison
January 19th 2017
 Vary happy with my dealings with Big Rock Lanterns. Excellent customer service and ordering experience. Looking forward to receiving my Lanterns. 
Jeff Gordon
January 19th 2017
 They arrived promptly in good shape. Doc 
Jim Byerly
January 18th 2017
 Great product, fast service and excellent customer service. I actually received a call from the owner of the company about a question I had and I really appreciated the timely response. Thank you. 
Rick Rasmussen
January 12th 2017
 Ordering process was easy, lantern packaged very well, quick delivery. This was a Christmas gift, and my mom was thrilled. The lantern is beautiful, and she said it's exactly what she's been looking for! 
Shannon Sharit
December 29th 2016
 Some mix up with the order (brown cable but got black). The lamp was a Christmas gift for my boyfriend and he absolutely loved it! Did not mind getting black cord over Brown. Other than that service was good and fast and all questions I had prior to purchasing were answered fast. Will definately recommend and plan on purchasing another one. 
Lurdes Siberio
December 29th 2016
 Gift for my grandson. We were both very pleased with the lantern. 
Shirley Griess
December 29th 2016
 Love my lanterns! They are perfect! 
Natalie Acord
December 15th 2016
 This is my second order and I am always thrilled to see how beautiful the lanterns are!! The shipment is carefully packed, arrived promptly, and look beautiful. The lanterns are in our cabin in Maine and complement the rustic look perfectly. 
Judith Shindul-Rothschild
September 11th 2016
 Wonderful service, very helpful, great product. I'll be back. 
Robert Smith
August 21st 2016
 One of the lanterns received had a defective part. I called and received a replacement in short order. Many thanks for the excellent service! 
Kendall DePue
August 18th 2016
 I LOVE this fixture!!! Perfect for my rural 1890's beach house! 
Christopher Wilson
August 13th 2016
 Awesome product and service!!! 
Mark Diaz
July 27th 2016
 Everything was perfect! 
Daniel Smith
July 13th 2016
 I ordered a lantern for my front patio. The subsequent phone call ensured that I got exactly what I wanted and needed. 
Sep L Humphries
July 12th 2016
 The lamp we ordered for the Martintown Mill (170 year old Ontario , Canada , Heritage site) has been installed and everyone loves it! I will send Barbara pictures 
John Smith
June 20th 2016